HP LaserJet 1020 on Printer Parts Review

HP LaserJet 1020 Paper Feed Failure? Pickup Roller Diagnosis & Replacement Guide

Fri, 03 Jul 2026 00:00:00 +0000

If your HP LaserJet 1020 won’t pick paper, feeds multiple sheets, or shows jam errors, the pickup roller is likely worn or glazed. This guide gives you exact symptoms, step-by-step diagnosis, root cause, and a full repair walkthrough using a $1-2 part.

What’s Happening — Symptoms in Detail

Exact Symptoms You May Be Seeing

Your HP LaserJet 1020 suddenly refuses to grab paper from the input tray. The printer sounds like it’s trying – you hear a loud thunk or a grinding noise – but no paper enters. Alternatively, it grabs multiple sheets at once (multi‑feed), causing paper jams halfway through. The control panel shows Error 13 Paper Jam or Check Paper even when paper is loaded correctly. The problem may start as occasional misfeeds that worsen over time, or fail completely after one heavy print session. Some users report that pressing down on the paper stack helps temporarily, but that’s a sign the roller is losing grip.

HP LaserJet 1020 Not Picking Up Paper? Pickup Roller Failure Diagnosis & Repair

Mon, 22 Jun 2026 00:00:00 +0000

If your HP LaserJet 1020 is making a grinding noise, showing multiple paper jams, or feeding multiple sheets at once, the pickup roller is likely worn or glazed. This guide explains exactly how to diagnose the problem, why it happens, and how to replace the roller for under $2.

What’s Happening — Symptoms in Detail

The Problem in Detail

Your HP LaserJet 1020 has suddenly stopped feeding paper reliably. Here’s what you’re experiencing:

HP LaserJet 1020 Pickup Roller Failure: Paper Feed Jams & How to Fix It

Fri, 12 Jun 2026 00:00:00 +0000

Your HP LaserJet 1020 stops pulling paper, shows 13.1 paper jam errors, and the pickup roller makes a clicking sound. This guide explains exactly what’s happening, how to diagnose the pickup roller, and whether you should replace it yourself or call a pro.

What’s Happening — Symptoms in Detail

What You’ll Experience

The printer tries to grab paper but nothing feeds; you hear a clicking or grinding sound from the right side of the printer.
The display shows error 13.1 Paper Jam even though no paper is visible inside.
Some users report multiple paper feeds where the roller grabs two sheets at once, or wrinkled paper output.

When It Happens